Refund policy
Last updated: [22/01/2026]
At [blinkitbuy], we want you to shop with confidence. If you’re not fully satisfied with your purchase, we’re here to help with a simple and transparent return and refund process.
1. Return Eligibility Criteria
You may request a return if:
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The item is unused, unworn, and in its original condition
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The item is returned with original packaging, tags, and accessories
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The return request is raised within [5 days] of delivery
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Proof of purchase (order ID or invoice) is provided
Items that show signs of use, damage, or alteration may not be eligible for return.
2. Return Timeframe
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Return requests must be initiated within [5 days] from the date of delivery.
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Requests made after this period may not be accepted.
To start a return, contact us at [support@blinkitbuy.com] with your order details.
3. Refund Process and Timing
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Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, the refund will be processed to your original payment method.
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Refunds are typically completed within [10 days] after approval, depending on your bank or payment provider.
4. Exchange Options
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We offer exchanges for the same product in case of size, color, or variant issues (subject to availability).
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Exchange requests must be made within [10 days] of delivery.
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If the requested exchange item is unavailable, a refund may be issued instead.
5. Damaged or Defective Products
If you receive a damaged, defective, or incorrect item:
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Contact us within 48 hours of delivery at [support@blinkitbuy.com]
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Share clear photos or videos of the issue along with your order ID
We will arrange a replacement or refund at no additional cost after verification.
6. Non-Returnable Items
The following items are not eligible for return or refund:
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Items marked as “Final Sale” or “Non-Returnable”
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Gift cards or digital products
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Personal care or hygiene products (if opened or used)
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Customized or made-to-order items
7. Return Shipping Costs
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If the return is due to our error (wrong, damaged, or defective item), we will bear the return shipping cost.
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For all other eligible returns, the customer may be responsible for return shipping charges unless stated otherwise.
8. Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
Store Name: [blinkitbuy]
Email: [support@blinkitbuy.com]